For patients, their family and carers

Preparation is essential

You are about to undertake a decision about your health – treatment, surgery or path to recovery. It is important in these appointments to communicate your thoughts and wishes because they matter. This page helps you get ready to talk with your doctor or healthcare team.

An elderly man with glasses working on a laptop in a bright, modern room with colorful geometric wall art.
An elderly man with glasses working on a laptop in a bright, modern room with colorful geometric wall art.

Before your appointment, it can help to think about what is important to you. There are no right or wrong answers. Your healthcare team wants to understand your life, not just your health condition.

You do not need to decide anything today. This is a chance to think, and to ask questions. Here are a few steps to consider.


Step 1

What matters most to you?

Think about what is most important in your life right now. You can share this with your doctor at your appointment.

Things that may be important to you:

  • Quality of life (day-to-day wellbeing)

  • Mobility and function (getting around, daily activities)

  • Reducing symptoms (pain, discomfort)

  • Cognitive function (thinking, memory)

  • Independence

  • Remaining at home / with family

  • Avoiding hospital admissions

  • Family roles and responsibilities

  • Support needs for family or carers

  • Continuing to work or provide for family

  • Cultural, spiritual or religious beliefs

  • Mood, sleep and emotional wellbeing

  • Cost of care

  • Living longer


Step 2

Questions to think about

These questions can help guide your conversation with your doctor. Choose the ones that feel most important to you.

  1. What are the benefits of this treatment for me?

  2. What are the risks for me personally?

  3. Are there alternatives (other options) I could consider?

  4. What may happen if I choose not to have treatment?

  5. What is recovery likely to involve, and how long might it take?

It is okay to ask questions. If you do not understand something, ask your doctor to explain it in a different way. You can also ask for written information to take home.


Step 3

Involve your family or carers

You may find it helpful to talk with someone you trust before your appointment — a family member, carer, or close friend. They can come with you if you would like their support.

Your healthcare team is happy to include them in the conversation.


Complete the form below to prepare for your conversation